Return & Exchange

What do I do if I get a damaged/ defective or incorrect product?

We offer a 1-Day Return Policy for all products.

Returns are accepted only for the following reasons:

1. Damaged on Arrival

2. Incorrect Product

3. Expired Product

For Damaged and Incomplete Products, the claims are to be highlighted during the time of delivery or assembly(whichever is applicable). Kindly reject the delivery in case you come across such issues.

The time frame starts from the date the product was delivered as per the confirmation received from the logistics team or courier partners.

To raise a return request please follow these steps -

1. Login to Your Account > Go to the My Orders section in 'My Account'.

2. Click on 'Return This Product' next to the product name that you want to return.

3. Select the 'Reason' and upload the supporting images.

4. Write your comments in the dialog box provided and submit the request.

Our representative will call you within 48 hours. A reverse pick up will be initiated as soon as the refund complaint is validated.

We request you to retain all packing materials unless instructed otherwise by our team. Refunds will be processed only after we have collected the product(s).

Once the pickup is done, refunds will be processed within 48 hours. Depending on the mode of payment you used, banks and payment gateways usually take between 7 to 10 working days to credit the amount to your account.

Still have questions?

If you still have a question, you can submit a support request here. Contact Support

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