Return & Exchange

How do I return a product?

To initiate a return online through My Account:

1. Log in to your Account.

2. Go to My Orders.

3. Click on RETURN ITEM for the product you wish to return.

4. Select a reason for return

5. Upload a supporting image of the product and submit.

6. Our Representative will call you within 48hrs.

Note: You may not be able to submit a Return Request if the delivery status is not updated (if the delivery is recently done) or you are trying to submit a request after 7 Days from the receipt of the product.

Bado una maswali?

Ikiwa bado una swali, unaweza kutuma ombi la usaidizi hapa. Wasiliana na Usaidizi

Tovuti hii inatumia vidakuzi. Kwa kuendelea kutumia tovuti unakubaliana na matumizi yetu ya vidakuzi.